Delivery Guarantee

We give a 100% delivery guarantee on every order, no matter to which country you have your order delivered.

(We do not ship to the following countries: USA, UK, Ireland and Hong Kong). All others are working.

How do we guarantee delivery even to countries where oral minoxidil may not be importable due to legal regulations?

We ship your package in a neutral shipping box. In addition, the word “oral” is omitted from the label on the bottle.

So there will be no abnormality at customs. So please don’t be surprised if the product label is different from the one on our website.

This is the oral minoxidil you ordered for internal use.

This is also one of the reasons why we do not offer our oral minoxidil in tablet form as usual, but in liquid version. This is because topical minoxidil is always offered as a liquid or in the form of a foam. Since minoxidil for external use is available worldwide without a prescription, hassle-free delivery without customs problems is guaranteed.

If you do not receive your package and the reasons lie with our shipping company or with us, we will be happy to resend your order to you (free of charge, of course).

Excluded for a free second shipment are the following situations:

1. your package could not be delivered because the address you provided was incorrect.

2. your parcel could not be delivered and was brought by the shipping company to a post office branch, packing station or other for collection, but you did not pick it up within the designated period.

To avoid this, please be sure to check the shipping address you provided for completeness and accuracy.

Please also track your shipment online at regular intervals after it has been shipped using your personal shipment tracking number at online to check the current shipping status and respond to any problems.

You can check the delivery time of your shipment according to your country here.

If in doubt, feel free to email us at:
support [at] or contact us via our contact form.

3. your customs & import fees have not been paid. Please note that there may be customs & import fees for delivery in your country. It is best to check with your local customs website for more information.

If you follow these listed points, nothing will stand in the way of a problem-free delivery.

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